Shipping policy
Shipping Policy
Effective Date: 4/11/2025
This Shipping Policy outlines the terms and conditions for shipping orders placed on kambiri.co (the "Site"). By placing an order, you agree to these terms.
1. Shipping Destinations:
We currently ship to addresses within the United States.
Please reach out to hello@kambiri.co for international shipping options.
2. Order Processing Time:
Order processing typically takes 3 business days (excluding weekends and holidays) after your order confirmation email.
You will receive another notification when your order has shipped.
Processing times may vary during peak seasons or due to product availability.
3. Shipping Rates and Delivery Estimates:
Shipping rates are calculated and displayed at checkout.
We offer the following shipping options:
Standard Shipping: 3-7 business days - $10
Free Shipping: For orders over $50 - 3-7 business days
Delivery estimates are provided as a guide and are not guaranteed.
Delivery delays can occasionally occur.
4. Shipment Confirmation and Order Tracking:
You will receive a shipment confirmation email with tracking information once your order has shipped.
Please allow 24 hours for the tracking information to become available.
5. Damaged or Lost Shipments:
If your order arrives damaged, please contact us immediately at hello@kambiri.co with your order number and photos of the damage.
If your order is lost in transit, please contact us at hello@kambiri.co so we can assist you. We will work with the shipping carrier to resolve the issue.
6. Incorrect Shipping Addresses:
Please ensure your shipping address is correct at checkout.
Kambiri is not responsible for orders shipped to incorrect addresses provided by the customer.
If an order is returned due to an incorrect address, the customer will be responsible for additional shipping costs.
7. Contact Information:
For any questions or concerns regarding shipping, please contact us at:
Email: hello@kambiri.co
8. Changes to This Policy:
We reserve the right to modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.
Customers are responsible for reviewing this policy periodically.
