FAQs

Orders & Shipping

Q: What payment methods do you accept? 

A: To ensure a seamless and convenient transaction, we welcome a variety of trusted payment methods. You may choose to complete your purchase using major credit cards, including Visa, Mastercard, and American Express. For added ease, we also accept digital wallets such as Apple Pay and Google Pay. Furthermore, we are pleased to offer flexible installment options through Shop Pay, allowing you to experience Kambiri in a way that best suits your preferences.

Q: Where do you ship to? 

A: Currently, we only ship to those residing within the United States. For those residing outside the US interested in making a purchase, we warmly invite you to contact our team directly. We would be delighted to explore potential special arrangements to bring the transformative beauty of Kambiri to your space.

Q: What are your shipping costs?

A: We offer complimentary shipping on all orders exceeding $50. For orders below $50, a flat rate of $10 will be applied to ensure their careful delivery to your space.

Q: Can I cancel or edit my order? 

A: If you need to edit or cancel your order, please email us with your order number at hello@kambiri.co.

Returns & Exchanges

Q: What is your return/exchange policy? 

A: We believe in the power of Kambiri to resonate with your personal aesthetic and sensory preferences. However, should your experience not fully align with your vision, we offer a thoughtful return or exchange process within 30 days of you receiving your order. We invite you to visit our dedicated Refund Policy page for detailed guidance on initiating a return or exchange, ensuring a seamless experience.

Press and Collaborations

Q: I’d like to partner with Kambiri. How do I reach out to the team?

A: For all press and partnerships inquiries, please reach out to hello@kambiri.co.