FAQs

Ordering & Shipping

What payment methods do you accept?

We accept all major credit cards, Apple Pay, and Google Pay. You can also choose Shop Pay at checkout to pay in flexible installments.

Where do you ship to?

Currently, we only ship to those residing within the United States. For those residing outside the US interested in making a purchase, we warmly invite you to contact our team directly. We would be delighted to explore potential special arrangements to bring the transformative beauty of Kambiri to your space.

What are your shipping costs?

We offer complimentary shipping on all orders exceeding $50. For orders below $50, a flat rate of $10 will be applied to ensure their careful delivery to your space.

Can I cancel or edit my order?

If you need to edit or cancel your order, please email us with your order number at hello@kambiri.co.

Returns & Exchanges

What is your return/exchange policy?

We want you to love your Kambiri experience. If your order isn't quite right for your space, you can return or exchange it within 30 days of delivery. For all the details on how to get started, please visit our Refund Policy page.

Press & Collaborations

I’d like to partner with Kambiri. How do I reach out to the team?

For all press and partnerships inquiries, please reach out to hello@kambiri.co.

General

How can I contact customer service?

For any questions or concerns, please contact our customer support team at hello@kambiri.co.